Terms of Service

1. Service Description

TapGlyph provides a web-based platform that enables museums and cultural institutions (“Curators”) to publish interactive exhibit experiences accessible to visitors via NFC tags and QR codes. Visitors access exhibit content anonymously without creating an account.

2. Curator Accounts

Curator accounts are provisioned by TapGlyph and assigned to a specific museum. You are responsible for keeping your credentials confidential. You must not share your account or allow unauthorised access. Notify us immediately at contact@claudiovisentin.comif you suspect a security breach.

3. Acceptable Use

You may use TapGlyph only for lawful purposes. You must not upload content that:

• Infringes any intellectual property rights you do not hold or have licensed
• Is defamatory, obscene, or unlawful
• Contains malware, scripts, or code intended to harm systems
• Misrepresents the origin or nature of an exhibit

Curators are solely responsible for the accuracy, rights, and appropriateness of all content they upload, including text, images, 3D models, and audio files.

4. Intellectual Property

You retain ownership of all content you upload. By uploading content to TapGlyph, you grant us a non-exclusive, royalty-free licence to store, display, and deliver that content to visitors solely for the purpose of operating the service. TapGlyph and its branding remain the exclusive property of TapGlyph.

5. Visitor Data

Visitor interactions are anonymous. Scan counts are recorded at the exhibit level without linking to any identified individual. Visitor collection data (the Digital Passport) is stored locally on the visitor's own device and is not transmitted to our servers. See our Privacy Policy for full details.

6. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We reserve the right to perform maintenance, apply updates, or temporarily suspend access. Where possible, we will provide advance notice of planned downtime.

7. Limitation of Liability

TapGlyph is provided “as is”. To the maximum extent permitted by applicable law, we exclude all warranties, express or implied. We are not liable for any indirect, incidental, or consequential loss arising from your use of the service, including loss of data, revenue, or reputation.

8. Termination

Either party may terminate a subscription at the end of a billing period in accordance with the agreed plan terms. We reserve the right to suspend or terminate accounts that violate these terms immediately and without notice. On termination, your content will be retained for 30 days then permanently deleted.

9. Changes to These Terms

We may update these terms from time to time. We will notify active Curators of material changes by email. Continued use of TapGlyph after the effective date of a revision constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland.

11. Contact

For questions about these terms, contact us at contact@claudiovisentin.com.